TGI Fridays restaurants will purchase more than 2,000 Dell Venue 8 Windows tablets and roll them out to a number of branches across the U.S., following a successful pilot test in Texas and Minnesota. Tripp Sessions, VP and CIO, told Loyalty360 that the tablets will enhance customer engagement because they will allow waiters to collect multiple orders with ease and offer customers a new experience, one that is perhaps even more enjoyable than before.
Sessions said that the company reviewed several technologies before settling on tablets....