BEDFORD, Mass., Dec. 8, 2009—SoundBite Communications, Inc. (Nasdaq:SDBT), a leading provider of on-demand, multi-channel proactive customer communications, today announced the release of its Contact Center Text Messaging Solution. This is the first solution to enable an organization to communicate with consumers using a seamless combination of automated and agent-assisted interactive text messaging. The solution leverages SoundBite’s Dialog Engine and Agent Text Portal, unique features available on the Q4 2009 release of....