AT&T, Optimum Business by Cablevision and Verizon Rank Highest in Satisfying Business Customers With Telecommunications Voice Services
WESTLAKE VILLAGE, Calif., July 15—Assigning business telephone customers a single point of contact for account services may result in a lift in overall satisfaction with landline voice telephone service providers, according to the J.D. Power and Associates 2010 U.S. Major Provider Business Telecommunications Study(SM)—Voice Services released today.
The study measures customer....