Health care is an industry seeing a good deal of change. With these changes, patient security needs to be top of mind with providers and doctors. Top-level, secured communications, including access to patient records, lab reports and similar information is becoming a differentiating factor for health care organizations in recruiting top physicians, a critical factor in addressing patient (customer) concerns, Larry Whiteside, Jr., director of IT security, risk and compliance for Spectrum Health Systems, told Loyalty 360 during....