Orbitz Worldwide: The Journey to Becoming a Customer Engagement Leader
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Orbitz Worldwide is a leading travel website that lets consumers search and book hotels, flights, cars, cruises, vacation packages, and activities. The company’s Flights, Hotels, Cars app was one of 48 apps chosen by Apple to be included in the App Store Hall of Fame and Orbitz.com ranked No. 1 in Online Travel Website Customer Satisfaction in the 2014 American Customer Satisfaction Index. Orbitz was one of the big winners at the winners of the inaugural Loyalty360 CX Awards presented Monday at the 4th annual Loyalty360 Engagement....

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