NewVoiceMedia is reporting record breaking end-of-year revenues approaching $10m1 and more than a 200% increase in new licence contract value. The business grew at more than twice that of the rapidly expanding cloud contact centre market rate according to industry analyst DMG Research2.
The company, which delivers cloud contact centre solutions globally to businesses for sales and service environments, also increased customer seats by over 100%. NewVoiceMedia secured new business from SMEs to large corporations in a variety of verticals....