Medallia Contact Center Recognized for Innovation in Customer Experience Management
PALO ALTO, Calif., Feb. 1, 2011—Medallia, the global leader in SaaS Customer Experience Management (CEM) solutions, today announced that Medallia Contact Center has received a 2010 Product of the Year Award from Technology Marketing Corporation’s Customer Interaction Solutions magazine, a leading publication covering customer relationship management, call centers, and teleservices since 1982.
“Medallia was given the honor of a 2010....