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PALO ALTO, Calif., July 26, 2011—Medallia, the global leader in software-as-a-service Customer Experience Management (CEM) solutions, today announced the latest release of its Medallia Key Account Experience product. The solution has already helped many of the world’s largest companies – including Pershing LLC, a BNY Mellon company, Sandvik Coromant, and Steelcase Inc. – achieve significant results. Medallia’s Key Account Experience product is designed to help global B2B companies manage every step of the....

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