Capella Restaurant Enhances Mobile Survey Response Rates, Helps Restaurants Quickly Address Customer Complaints
Are your customers tired of long, frustrating surveys? Are you tired of receiving meaningless customer comments, with no idea how to quickly analyze and respond to their feedback? Today, Maritz Research marks its entry into the food service industry with the launch of Capella Restaurant -- the newest addition to Maritz' proven end-to-end customer experience management system that captures the voice of the customer and acts....