Lincoln is reinventing how it interacts with customers, collaborating with a world-renowned organization of hotel concierges to create a better service experience. In addition, Lincoln will be providing around-the-clock online concierge services.
"We realize that great new vehicles are only one part of Lincoln's transformation," says Jim Farley, Group Vice President, Global Marketing, Sales and Service.
"Outstanding cars like the all-new Lincoln MKZ have to be matched with personal and innovative customer service at every step."
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