IBM recently announced a partnership with Busan Bank to develop customized mobile apps that will help employees boost productivity and make decisions, ultimately improving the customer experience.
Busan Bank wants to utilize the mobile app for its employees, as Millennials in the workforce are familiar operating this way in their personal lives and so have the same expectations on the job. More than 78% of South Korea's 50 million people currently use smartphones, with adoption at 97% among 18-24-year-olds.
With the selection of the....