VOC program improves product repurchase rates and identifies factors leading to product loyalty
Allegiance, a provider of VOCi (Voice of Customer Intelligence) technology and services, today announced that Healthy Directions, LLC has implemented the Allegiance Engage VOC platform to uncover insights and focus the customer experience on issues that impact customer loyalty and repurchase decisions.
Healthy Directions provides expert guidance and advanced nutritional supplements from America’s leading doctors of....