DSW (Designer Shoe Warehouse), a leading branded footwear and accessories retailer, is committed to its omnichannel strategy and meeting customer expectations. Seeking to amplify its customer engagement levels, DSW implemented eBay Enterprise In-Store Pickup and Ship-to Store in 467 stores.
Brian Seewald, Vice President of Transformation, Office of Innovation at DSW, told Loyalty360 that implementing In-Store Pickup and Ship-to-Store is a continuation of the company’s original omnichfannel vision of “any shoe, anywhere, any....