MCLEAN, VA – November 2, 2011 – Cvent, the world’s largest provider of cloud-based software for web surveys, event management and meeting site selection, today released a free eBook, “Harness the Conversation—Business in Today’s Social World,” that provides organizations with tips and techniques for gathering customer and employee feedback and then turning that information into actionable business insights.
“Conversations about companies are happening everywhere, across multiple....