Customer Engagement in Stores Proves Challenging for Vera Bradley
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For any retailer, customer engagement and generating store traffic are two crucial strategic components that can often lead to brand loyalty. As a leading designer of women’s handbags and accessories, luggage and travel items, eyewear, stationery, and gifts, Vera Bradley officials are finding these two components to be a bit challenging. “During the third quarter, verabradley.com performed solid, but our store sales continue to be challenging,” Vera Bradley CEO Robert Wallstrom said during the company’s Dec. 10....

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