Christine Esteve, Carnival Cruise Line’s vice president of ecommerce, wants to raise the company’s already powerful digital customer experience to another level. As a result, Carnival Cruise Line, the world’s largest cruise operator, appointed SapientNitro, part of Publicis.Sapient, as the cruise line’s lead digital experience agency.
The multi-year agreement will focus on the development and execution of the company’s digital strategy and digital transformation efforts.
According to the agreement....