PALO ALTO, Calif., May 17, 2011—Attensity, the leading provider of text analytics solutions for Customer Experience Management (CEM), today announced a new Retail Banking Industry Solution that enables financial services organizations to unearth actionable intelligence, such as intent to churn, hidden within the unstructured text of customer conversations. The new offering is designed to accelerate the implementation and ROI of the company’s next-generation customer analytics and engagement applications.
The new module....