If you’re traveling on one of the world’s best airlines, there’s a good chance your customer experience journey will be as memorable as your destination. Especially, if you’re flying Air New Zealand.
AirlineRatings.com has announced its top airlines in multiple categories for 2015, and when it comes to exceptional customer engagement, Air New Zealand flies the highest. According to the website, the airline is an industry trendsetter; a textbook example of how to deliver an experience that builds customer loyalty and....