Anyone who has an appointment to repair anything wrong with their cable television wants anything that can make the customer experience better.
Time Warner Cable customers will soon receive just that through the company’s use of Glympse technology.
Through a partnership with Glympse, a leader in temporary, dynamic location services, customers will be able to track the technician’s exact location while en route to their service appointment. TWC is piloting the new feature in Southern California and will launch it across all....