Web Coast Apps Improves Pharmacy Customer Experience
Web Coast Apps has announced a new capability for its MST mobile application, which enables it to communicate with pharmacy management systems. This technology also enables partnering pharmacies to download customer prescriptions to the app. It is designed to eliminate errors in the communication of prescription data and enhance the accuracy, reliability, and privacy of prescription information.
Other information can be added to the app for customer reference, including which practicing physician prescribed the medication, how many refills a prescription has, and what precautions customers should take when using the medication. These features are designed to enhance the customer experience when using a medicine tracking app, which in turn can improve medicine adherence and pharmacy loyalty.
Maximizer Offers Updated Software
Maximizer has unveiled a software release for 2019. The release offers advanced lead management, custom view, and mobile CRM capabilities. These features are designed to meet the growing need for predictable revenue growth by making everyday sales, marketing, and service tasks intuitive, efficient, collaborative, and productive.
Jan Carter, Head of Product and Development at Maximizer, says, “Two of the top growth drivers in the CRM market, as cited by industry analyst Gartner, are lead management and field service management. We are excited to launch Maximizer CRM 2019 to meet these precise needs. For companies who need to manage a lead qualification process at scale and keep their salesforce productive with actionable intelligence at their fingertips, this is the solution for them.”