Retailers with innovative programs of customer engagement and customer experience were honored by Experian Marketing Services with its 2016 #SuiteLife Awards. Winners included an international hotel chain that provides highly personalized messages to its best customers, and a department store app that allows customers to take a 360-degree video of an outfit and then share it on social media.
Winners were announced earlier this month at the Experian Marketing Services’ 2016 Client Summit.
“Consumers should always be at the....