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Customer response and engagement for advertising has plummetted by 19% globally, according to The Fournaise Marketing Group. Advertising response fell the most in mature markets (US, Europe and Australia) with an average drop of 23%. The US recorded the greatest drop, with 27% fall in advertising response, Europe followed on 24%, while Australia fared slighly better,  recording a fall of 18% fall in response. Developing markets like China and Southeast Asia were not spared and faced a 16% decrease in customer engagement with....

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