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The 8 Building Blocks of World Class Customer Advisory Councils

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Videos and podcasts

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Navigating Togetherness in a Post-Covid World

Meeting Customer Needs: Q&A with David’s Bridal on Building Customer Loyalty in Low-Frequency Industries

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Using Customer Data to Inform Loyalty Strategy: A Q&A with Kampgrounds of America

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Know Your Customers: How Yesway Creates Meaningful Value through First-Party Data

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