Website Privacy Statement
This is a website of the Loyalty360 as it applies to business/visitors.

Consumer information, including how to register for Loyalty360 Member Services, can be found at If you still have questions, or would like to contact us, please send an email to:

You can reach us by email at or call us at 513-800-0360.

Loyalty360, the Association for Customer Loyalty, believes in protecting your privacy and the confidentiality of your Personal Information. The Loyalty360 website(s), member communities, Loyalty360 conference websites, and related services are designed to be robust portals and colloboration tools, enabling and encouraging the free flow of information between Loyalty360, its members, and visitors. We realize that you may have privacy and security concerns with respect to the information we collect, use, and disclose to third parties for the purpose of allowing us to offer and provide our products and services to you as a partner, member, subscriber, or visitor to the site. As such, we developed our Privacy Policy to balance the functionality of our Site and other Products with your control over your Personal Information.

When we refer to "Personal Information," Loyalty360 means any information relating to an identified or identifiable natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, or an online identifier. Any information that cannot be used to identify an  individual (such as aggregated statistical information) is not Personal Information.

By using any Loyalty360 website, or providing your Personal Information to Loyalty360, you consent to the transfer of your Personal Information for the purposes described in this Privacy Policy and Loyalty360's Terms of Use.

For website visitors who make purchases or otherwise sign on to our site
When you sign up for our site, sign in, or make a purchase, user information such as name, company name, email address, and job title are collected. 

If you opt in while downloading member-contributed content on, we may share your name and any contact information provided with Loyalty360 member companies. These members may in turn contact you.

When you make a purchase, the website requests payment card information to complete your transaction. This information is processed by our service providers to complete the transaction. We do not store payment card information. If you do not provide the information necessary, you will not be able to complete a purchase. We receive general transaction-related information when you make a purchase, which we use for providing you with the services you purchased and for our business reporting purposes.

Addresses and phone numbers
If you give us your postal address, we will send you periodic mailings with information on new Loyalty360 products, services or information on upcoming Loyalty360  events. You may also receive business mailings from Loyalty360 member companies.

If you supply us with your telephone number, you may receive telephone contact from Loyalty360 with information regarding orders you have placed, new products and services, or information on upcoming events.

If you do not wish to receive mailings or phone calls from the Loyalty360 in the future or if you do not wish us to provide Loyalty360 members with your mailing information, please let us know by sending an email to

Email addresses
If you sign up for a Loyalty360 account, email newsletter, membership, event, or contact us, we receive your email address and/or information you submit to us. We use the information we receive to respond to inquiries, communicate with you, and generate reports for internal business purposes. 

Examples may include: 
  • Maintaining communications with you 
  • Providing requested content or responding to inquiries
  • Processing transactions
  • Registrations for webinars, conferences, and other events 
  • Allowing our members to notify you of certain events, research, or services offered by them
If you do not want to receive future email from Loyalty360 or marketing communications from Loyalty360 members, please let us know by sending an email to

The information gathered by Loyalty360 from Loyalty360 website can include information voluntarily supplied by visitors and members, and tracking information gathered as visitors navigate through our websites. 

As permitted by applicable law, when you visit Loyalty360 websites (including our social media pages and channels) or open our newsletter emails, we and our third-party service providers, such as advertising networks, social media widgets, and analytics providers, collect certain information, including Personal Information, by automated means, such as cookies. We use this information, for example, to determine how many users have visited certain Website and social media pages, social media channels, or opened messages or newsletters, so that we can evaluate and provide metrics on the content we publish, and provide analytical data for Website traffic. We may link this data with other information we have collected from and about you. 

If you would like to opt-out of Loyalty360 communications or have your account deleted at any time, please contact us. 

Website metrics including total number of and unique page views is used in aggregate for traffic analysis and to provide relevant information to our visitors. It is also used for website and system administration, including research and development, user analysis and business decision-making.

For website visitors who do not make purchases or otherwise identify themselves
If you do not sign on to our website, our Web server does not have access to personally identifiable information about you. It does not know your email address unless you volunteer it. At the same time, much of the Loyalty360’s communication comes in the form of email, so by not sharing your email address you will have limited access to the Loyalty360’s newsletters and other valuable information.

Upon your request, we will provide you with a description of the information that we maintain about you. We will accommodate all reasonable requests. Please contact us by email at or in writing at the above address.

We use industry-standard encryption technologies when transferring and receiving payment data. We have security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from or about you.

If you have a question about Loyalty360’s privacy policy, please contact us at


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