Any brand with a customer loyalty strategy, initiative, or program is eligible to enter. Brands may submit themselves or vendors/partners may submit on behalf of their clients. Contact information for the nominated brand is required at submission.
Should the brand be named a finalist, the brand is required to have a representative participate in the final judging process and ceremony during the 2023 Loyalty Expo. In the event there is a question on any part of the award submission, Loyalty360 reserves the right to request clarification from the brand.
Brands and vendors/partners may (and are encouraged to) submit for multiple categories/submit multiple clients for the Loyalty360 Awards. Each brand submitted requires a separate entry form. Submitting for more than one category increases chances of consideration for 360-Degree Awards (Brand and Supplier/Partner are awarded) - detailed in Loyalty360 Award Nomination Kit below.
Loyalty360 and the initial judging panel may make recommendations on additional categories that may be a better fit after an initial review. Loyalty360 will notify the brand if the judging panel has a recommendation for an additional or alternate category.
**See Loyalty360 Award Nomination Kit below for additional details**
Finalists & Winners
Finalists will be named in March 2023 for each category. To complete the judging process, the finalists will be invited to the 2023 Loyalty Expo in Orlando, FL where each brand will give a brief presentation of their entry to conference attendees. Following the presentations, winners will be announced during an awards ceremony. All finalists will receive an award at the ceremony.
If the brand is not able to make their final presentation, the category runner-up will be nominated as the fourth finalist. Vendors/partners may not present for a brand client during the final judging round.
Brands may submit for as many categories as they would like. Although brands may only be named a finalist in a maximum of three categories (determined by their highest judging scores), additional entries will be considered in judging the overall 360-Degree Brand Award, due to its holistic and competitive nature.
Loyalty360 Awards Categories
B2B Customer Loyalty
Brand-to-Brand Program Partnerships
Corporate Social Responsibility and Loyalty
Creative Campaign and Communications
Customer Analytics, Insights, and Metrics
Customer Loyalty Innovation and Transformation
Customer Loyalty Strategy
Loyalty Program Design
Offer, Incentive, and Reward Design
Employee Engagement and Impact
Technology and Trends
Customer Experience Strategy
For award category details, view the full nomination kit here
For the categories and questions for the Loyalty360 Awards, click here
For additional details, questions, and criteria for the Champion of Customer Loyalty Award, click here
Additional Awards:360-Degree Award (Brand)
360-Degree Award (Supplier)
Loyalty360 Award Industry Winners for Retail, Grocery, Convenience Stores & Fuel, Travel & Entertainment, Restaurant & QSR, Banking & Financial Services, and Telecommunications
Loyalty360 Champion of Customer Loyalty Award
How to Submit Your Entry for the Loyalty360 Awards
Interested brands can submit their by clicking the "enter here" button above. Entry fees can be paid directly through the Loyalty360 Awards website when registering. Loyalty360 members receive a discount on award submissions.
You may exit the entry form and continue it later if necessary. Once the call for entries is closed, you may not edit your submission.
When submitting category question responses, please refrain from using any explicit company brand names. All entries are presented to judges in a blind manner. Loyalty360 will remove any brand names or references if included in the final entry.
Only text responses included within the character limit guidelines will be presented to judges. Judges will not be able to review any images, videos, or other content attached to the entry.
When submitting responses, be sure to give as much detail as possible when describing the program, strategy or initiative, opportunities, challenges and how success was defined and demonstrated.