After winning one of the 20 Young Market Researcher Awards from Confirmit earlier this month, I thought I would share some of my latest research I have been conducting as part of my www.researchgeek.co.uk blog.
Now, that’s my pitch over, let’s get down to customer experience (CX).
Have you ever created an online survey and felt disappointed with the data you collected?
Have you ever been asked to answer a survey and felt irritated with the questions asked?
A good survey....