Yesterday, I had the opportunity to sit in Joe Tucci’s keynote at EMC World 2014 in Las Vegas. In his keynote, Joe announced EMC’s highest Net Promoter Score (NPS) to date. This achievement is a reflection on the game changing Total Customer Experience program we have built and continue to EVOLVE; with a focus on partnering with you, our customers & partners, to achieve targeted results and add value to your business.
In my blog earlier this week, I noted that we are constantly....