CRM Xchange Virtual Contact Center Conference
November 2; Online Webinar
Verint’s Rajeev Venkat, senior director, solutions marketing, and JaNae Forshee, director, cloud solutions global practice, will present “Four Modern Trends and Practices to Optimize WFM” at 2 p.m. ET. Attendees will learn about the latest trends and practices that have evolved to take WFM out of its traditional niche into modern customer engagement practices.
CRM Xchange Virtual Contact Center....