At IWCO Direct we know moving a direct mail program to a new vendor can be a challenging process. There’s a lot of work that goes into any program, and understanding that program and translating it into tangible results can be tricky, especially as part of a new partnership.
To help relieve some of the stress that comes with a new business relationship, we have built an entire process around customer integration and onboarding. There are questionnaire documents to review, standard meetings....