1. 1 views
LISTEN TO THIS ARTICLE
0:00 / 0:00

I imagine it must be nearly impossible to manage a sizeable sales force, call center, or customer support group these days.  In a struggling economy new clients are tough to come by and even tougher to hold on to and employees are constantly demanding new tools that will allow them to be more effective and efficient.  C-Level executives are signing off on platforms like Salesforce.com with hopes these challenges will magically disappear.If you are on the front lines as a SVP/VP Sales or....