At Chirpify we engage with a wide variety of organizations across retail, hospitality, banking and more. And, one of the most frequent questions we field when discussing the power of engagement loyalty is around quantifying its impact — not in terms of vanity metrics such as Likes, but to the loyalty program as a whole, and even more broadly to the business.
Now one of our customers has answered that question for us with a recent ROI study. We have wrapped all the results into....