Here are some of my favorite quotes for CX professionals. What are your favorites?
1. "Unless someone like you cares a whole awful lot, Nothing is going to get better. It's not." - Dr. Seuss
Creating a customer-focused culture isn't easy. It takes persistence, passion, and courage.
2. “When your eyes are only looking at the organization, your ass is facing the customer” - Yudai via InSites Consulting
No one wants to do business with someone that has their back....