Did you know that Version 11.0 and higher of Verint Workforce Optimization supports customized reporting for user access rights?
Many of us have asked, Who is assigned to what role, and what is their scope? Fortunately, Verint makes it easy to access reports by person and organization to see an individual’s role and scope assignment.
First, log in and select Reports, and under Requests and Results, select Parameters. On the left-hand side, you will see User Role as a....