A million things can go wrong when you deal with data or technology. Integrating business and technology requires ingenuity, discipline and fortitude. But most important is critical thinking, something we need to teach more at every level of our system of higher education. It’s a skill we must demand in business.
And it all starts with leadership.
I coined the term “single-click consultant” out of frustration during my consulting days more than a decade ago. It has stuck with me since then....