Since its debut in 1999, Salesforce.com has been the poster child for cloud computing and chief executive Marc Benioff, has been the chief evangelist for Software as a Service (SaaS). The SaaS subscription model enables companies to access software online and only pay for the services and applications used.
But recent events have shone a spotlight on the cloud computing pioneer and raised questions for me about the market for traditional Sales Force Automation and CRM (Customer....