A few weeks ago I had a truly extraordinary customer experience. The Chris Tomlin Burning Lights Tour came to town. The concert was fabulous and we had a wonderful time! But, that wasn’t the extraordinary part. My story is actually about the process of getting tickets.
Wanting to surprise my husband, I went online to the Ticketmaster website in search of tickets.
They make everything easy to do yourself online. But that wasn’t the extraordinary part.....