Today Verint announced its participation in a variety of global November conferences and webinars:Customer Interaction Analytics Is the “New Black”November 5; WebcastVerint’s Daniel Ziv, vice president, voice of customer analytics, and Firstsource’s Aparajita Gupta, vice president of customer insights, will present from 11 a.m. – 12 p.m. ET. The emergence of digital channels has given the convenience to end-customers; however, when they move between channels expecting seamless service and....