Recently a college basketball player scored 138 points in a game, setting an NCAA record. If there was ever an example of “nothing but net”, this is one. Being the sports stats fan that I am, I immediately started going through the breakdown of the percentages of the final score that were three-pointers, two-pointers and foul shots. I run through that same thought process when I engage with companies on their surveys, such as NPS, analyzing the data to....