By Dave Capuano, Vice President, Marketing, Verint® Systems*This is reposted from http://www.verint.com/verint-blog/Ever wondered what a brand advocate sounds like?Let me set the stage for you. I’m focused. The wife and kids are traveling and I’m cranking out the work. In the back of my mind I have some personal chores to do, the biggest being to order my wife these cool sneakers she’s been wanting. Those of you who are married understand why that is #1 on my list.So where do I turn? Zappos....