Before our client Portland General Electric (PGE) began introducing smart meters years ago, it made a critical decision: to test the meters in select neighborhoods and prove the meters’ efficacy for lowered operational costs, better customer service and reduced customer rates. When it was time for a broader rollout, the utility took a phased approach, installing 850,000 meters over the course of 18 months.
Today, PGE’s phased approach to adopting the industrial internet of things....