It’s that time of year again: the holidays are in full swing, and if you are like me, your life is full of lists: gift buying lists, food shopping lists, stocking stuffer lists and maybe even naughty or nice lists. Most of us spend hours scouring online, in stores, and on mobile devices to find the perfect gifts for family and friends. Just as list making is part of the holiday gift process, compliance is always on top of the list for contact centers.
In a....