If you’re thinking of running a loyalty pilot, there are many factors you must consider. Paytronix has helped customers run more than 100 pilot programs, and over the past 13 years we received a lot of feedback on a number of them. We recently compiled the most constructive feedback into a YouTube series titled “Nine Lessons on Pilot Programs.”
Typically pilots are conducted to mitigate risk in the ultimate loyalty program. However, having helped more than 50 restaurant....