Ever so often, I am reminded of what attracts me to a particular business. It’s the actors, of course! Let me tell you a short story to illustrate.
I was on vacation recently, and had a sudden craving for pizza. After consulting the quintessential ‘Big Book’ of services, Yelp, I came across a little place that seemed perfect. I went ahead, placed my order, and started driving out to pick up the pizza. However, my GPS decided that I would be better served meandering around....