As I have stated in the past, I am a brand loyal person—especially to Apple. An owner of a number of Apple products, I was looking forward to purchasing the new iPad 2 so I could put it to work ASAP at our upcoming Loyalty Expo. But, as I was waiting in line with the rest of would-be purchasers, my excitement was soon shattered.
First, I understand that the demand for new products is high and would be even higher for the iPad 2. After all, it’s an update to a widely....