Conarec 2015September 1-2; Sao Paulo, BrazilVerint’s Nancy Treaster, senior vice president and general manager, strategic operations, will present “Transforming Customer Engagement” on September 1 at 2:30 BRT. Treaster will discuss how a changing workforce and customers with increasingly high expectations have created the need for more personalized, consistent customer engagements and more engaged employees. She will explain how customer engagement optimization helps pave the way for lasting....