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I was delighted to be invited by Confirmit to a dinner held at the superb Kerridge’s Bar & Grill, together with a number of insight agency leaders. The aim of the evening, apart from having an extremely enjoyable time, was to discuss the future of the customer insight industry. Specifically, Confirmit - as insight industry thought leaders – set up the event to ensure it stays in touch with the latest trends and developments. The aim is to reflect these learnings....