Do you ever think about how powerful unintended consequences can be? I have—especially the unexpected benefits they can bring, like when a medication meant to treat one disease also improves other conditions.
More specifically—and because I work on public sector programs in the U.S. at MasterCard—I’m thinking about financial inclusion.
Governments at all levels—federal, state, and local—have embraced electronic payments to drive efficiency and save money. And while many governments moved....