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One of the basic rules of loyalty marketing that I have learned over 20 years is that you can’t expect to look beautiful on the outside if you don’t feel great on the inside. And look inside any organization and what do you see? Its people. Employees are the heart of every organization, and their wellbeing will determine, more than any other factor, just how well your lifeblood flows. There are so many ways to ensure a psychologically healthy workforce. Empowerment....