Here at Genesys, we are continuously looking for ways to transform the customer experience (CX). This week, we have taken another leap forward with the acquisition of Solariat. This news combined with numerous customer engagements, demos, and breakout sessions at EnterpriseConnect 2014 made for an exciting week. Analytics is one of the biggest demands of Read More >The post Genesys Wraps Up Exciting Week with Solariat Acquisition and EnterpriseConnect appeared first on Genesys Blog.