Ask anybody: Customer service is a tough racket.Service, support and call center work can be highly repetitive and monotonous, which in turn can lead to problems in productivity, absenteeism and turnover. Just the kind of problems that threaten the quality of service a company delivers to its customers. No wonder more than 32,000 organizations have implemented Salesforce Service Cloud to streamline their service and support processes, drive down costs and improve customer satisfaction. But....